Stay away from having the chatbot ask open-ended questions—you won’t be able to plan out relevant responses. A few open-ended questions might be needed (e.g. asking a person’s name or email), but you’ll go crazy trying to anticipate paths unless you limit what is a chatbox them. Plot rescue paths to handle situations when users do something unexpected that the chatbot doesn’t understand or have...
Voice automation has been used for everything from aiding software development to improving customer service. As consumers increasingly expect to be able to communicate with businesses and execute tasks via voice command, voice automation will become increasingly prevalent in both business and personal life. Sentiment analysis has a wide range of applications, including but not limited to tracking trends,...
